Faq

Spreading out laundry loads, fixing leaks quickly, and avoiding long back-to-back showers helps prevent overload. Too much water too fast can push solids into the drainfield.  

Make sure the access lid is visible if possible, clear any obstacles like debris or overgrowth, and keep pets secured. If the lid is buried, let the technician know ahead of time.  

Most appointments take about 30 to 60 minutes, depending on the size and condition of the tank. Accessibility also plays a role.  

If issues persist, the problem may be in the pipes, drainfield, or another part of the system. A full inspection can identify the source of the trouble.  

Grass is ideal because it helps prevent erosion and allows proper evaporation. Avoid trees, shrubs, or plants with deep roots, because they can invade and damage pipes.  

Typically, no. Routine pumping and wear-and-tear issues aren’t covered. Insurance might apply only in cases of sudden damage due to external events.  

Pump the tank on schedule, limit water use, avoid flushing anything but waste and toilet paper, and keep trees and heavy equipment away from the area.  

That could mean the system is overloaded or the drainfield is failing. It’s important to get it inspected before it turns into a health hazard.  

Yes, like any system, it has a lifespan. With regular care, it can last several decades, but eventually, parts wear out, or the system becomes outdated.  

Conventional systems use gravity and soil to treat wastewater. Alternative systems might include pumps, filters, or treatment units and are used in places where soil conditions are less ideal.  

The size depends on the number of bedrooms in your home and its age. Older homes will have smaller tanks, while newer ones are usually sized to meet local codes.  

No, driving or parking over your tank or drainfield can crack the components or compress the soil, and lead to serious damage.  

A professional can help locate it using records, probing tools, or electronic locators. Trying to dig randomly on your own can be time-consuming and risky.

Heavy rainfall can flood your drainfield, especially if the system is overdue for maintenance. If the ground becomes saturated, it may not absorb wastewater properly.

You can, but it’s wise to use them in moderation. Harsh chemicals can disrupt the natural bacteria that help break down waste in your tank.

Choose septic-safe toilet paper and cleaners labeled biodegradable and non-toxic. Avoid anything with phosphates, antibacterial agents, or synthetic fragrances.

Yes, they can lead to faster sludge buildup since food waste doesn’t break down as easily. It’s best to limit disposal use or avoid it completely if you rely on a septic tank.

The drainfield filters the liquid from your septic tank into the soil. If it becomes clogged or flooded, your whole system can back up or fail.

Solids can build up and overflow into the drainfield, where it causes severe clogs and potential system failure. That can result in major damage and contamination of nearby water sources.

Waiting can lead to backups, overflows, and expensive repairs. Regular maintenance helps prevent emergencies and protects your drainfield.

Slow drains, smells, or water pooling in your yard can be warning signs. If the toilet is sluggish or the sinks gurgle, your tank may need attention.

Most tanks need to be pumped every three to five years. The right timing will depend on the size of your household, water usage, and tank capacity.

Septic tank pumping involves removing the sludge and scum that accumulate in your tank over time. A technician uses a vacuum truck to clean out the solid waste and make sure the system can continue working properly.